Excessive nag notices

Resolved hommealone
(@hommealone)

7 years, 1 month ago

Thanks for making this plugin available; it is helpful.

I’d like to ask about the nag notices. I understand that you need to promote your other plugins in order to make money. I appreciate that you include a “Dismiss” option on the nag notice. HOWEVER…

The “Dismiss” option promises to dismiss the notice for 12 months, but I am certain that it is coming back more frequently than that. Is there any way to really enforce that 12-month dismissal?

That type of notice is off-putting in the open-source world of WordPress. If anything, it makes me disinclined to try any of your other plugins, rather than more likely. I imagine that of O installed another of your plugins I would then be subject to even more sales pitches. Perhaps you could also limit that notice to the plugins page, where it more rightfully belongs, than on other admin pages like the dashboard?

Viewing 13 replies - 1 through 13 (of 13 total)

Thread Starter hommealone
(@hommealone)

7 years, 1 month ago

Sorry for the typo. It should have said:

“… I imagine that if I installed another of your plugins …”

Thread Starter hommealone
(@hommealone)

7 years, 1 month ago

The nag is back yet again, even though I’ve opted, multiple times, to “Dismiss (for 12 months)”!

There must be something wrong here. I’d be more than happy to help you figure out what the problem is, if I can help.

Plugin Author David Anderson / Team Updraft
(@davidanderson)

7 years, 1 month ago

Hi,

Sorry about this – it’s certainly intended to work. Where are you seeing it; on the plugin’s own page, or somewhere else?

David

Thread Starter hommealone
(@hommealone)

7 years, 1 month ago

Hi David, I do appreciate your attempting to let us dismiss for twelve months. That’s very thoughtful and seems like a good way to present these things.

I’m seeing it on the dashboard, and not on the plugins page. It is also not on the plugin’s own settings page, where it might more reasonably appear – just the “Rate Easy Updates Manager” nag at the moment on that page.

Plugin Author David Anderson / Team Updraft
(@davidanderson)

7 years, 1 month ago

Thank you. I’ve asked one of our team to look into this.

Thread Starter hommealone
(@hommealone)

7 years, 1 month ago

I just got a plugin update and noticed in the changelog (for version 8.0.5) that one of the tweaks involved this notice issue. Thanks.

I’ll dismiss it again and we’ll see if it sticks for any longer this time. If it does come back much too soon again, I’ll let you know, but hopefully that will have done the trick.

Thanks for attending to this, and thanks again too for making this plugin available.

Plugin Author David Anderson / Team Updraft
(@davidanderson)

7 years, 1 month ago

I’m not sure if that’s a fix for the same thing – that was prepared a few weeks ago and, IIRC, lengthens the “dismiss” time on other notices that were some number of weeks, up to a larger number of weeks. Notices on the plugin’s own page, IIRC (it was a few weeks ago).
Thread Starter hommealone
(@hommealone)

7 years, 1 month ago
Just as a note:
https://developer.wordpress.org/plugins/wordpress-org/detailed-plugin-guidelines/#11-plugins-should-not-hijack-the-admin-dashboard

And from:
https://make.wordpress.org/themes/handbook/review/required/explanations-and-examples/#selling-credits-and-links

WP defines dismissable notices like this:
- Notifications such as admin notices must be dismissable.
- This means that the notices should not only be closed, but hidden permanently when the “Dismiss” link is closed.
Again, I understand a need to advertise your other plugins, and wouldn’t mind a nag that really was dismissable for 12 months, although I don’t think it is officially “kosher”. But you might really make more friends by putting it on the plugin’s own settings page than on the dashboard.

Do all of your other plugins use this same methodology? (I like to think of it as “plugin spam”.) IMHO it doesn’t win you any fans, but that’s just how I look at it.
Marc Lacroix
(@marcusig)

7 years, 1 month ago

Hi @hommealone,

I’m trying to resolve this issue but am unable to duplicate it.

Would you be able to tell me what the value of easy_updates_manager_dismiss_dash_notice_until is in the options table?

And if the notice shows again, before it’s due, do you mind checking the JS console to see if there’s an error showing an issue when submitting the dismissal request?

Thanks,

Marc.

Thread Starter hommealone
(@hommealone)

7 years, 1 month ago

Where do I find or access the options table?

Plugin Support bcrodua
(@bcrodua)

7 years ago

Hi,

Apologies we were not able to get back to you on this.

Can you confirm that you are still getting the same problem?

Regards,
Bryle

Thread Starter hommealone
(@hommealone)

7 years ago

@bcrodua :
Actually, I CAN NOT confirm that the issue is ongoing; I haven’t noticed it lately. I think that you should mark this thread issue as Resolved, and if it appears again, I’ll open a new thread with details at that time.

Thanks!

Plugin Support bcrodua
(@bcrodua)

7 years ago

Hi,

Thanks! I’ll mark this as resolved. Please feel free to open a new ticket if you encounter any issues.

Regards,
Bryle

Viewing 13 replies - 1 through 13 (of 13 total)

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