Excellent support experience.

I reported a compatibility issue between Download Monitor and the Divi 5 Visual Builder, and the support team was extremely responsive and professional throughout the entire process.

They quickly investigated the problem, replicated the issue on their side, and provided a patched version for testing in a very short time. After updating the plugin with their provided build, the issue was resolved successfully.

What I appreciated most was:

• the speed of their responses;
• the technical competence of the team;
• their willingness to investigate a real-world compatibility issue instead of providing generic replies.

Great support and great customer care. Highly recommended.