• I had the problem that tooltips were visible on some pages and not on others. At the request of the support team, I sent them the contents of some web pages and an export of tooltip terms. Soon they had found the cause of the problem and provided the solution. The cause of the problem was that the tooltip was part of a sentence, which started with [ and ended with ].

    The communication with the support team was extraordinary.
    Big thanks to the support team.

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  • Hi @robweyers,

    Thank you very much for tell us the problem, that’s a great help to other tooltip users too. Thank you so much for the review 🙂 As a token of appreciation, we have provided you with a complimentary license of our AI plugin AI smart content link to help you use NLP / AI functions to build links easier, you can find how to use it at: tooltips.org/product/smart-content-links/

    If you have any more question, please don’t hesitate to contact us, we are very happy to help you solve the problem always 🙂

    Thanks, have a blessed day with your family 🙂

    Best Regards,

    Support

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  • The topic ‘Excellent support’ is closed to new replies.