I had the problem that tooltips were visible on some pages and not on others. At the request of the support team, I sent them the contents of some web pages and an export of tooltip terms. Soon they had found the cause of the problem and provided the solution. The cause of the problem was that the tooltip was part of a sentence, which started with [ and ended with ].
The communication with the support team was extraordinary.
Big thanks to the support team.
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