Everything gone after update

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  • Barry Hughes

    (@websitebakery)

    12 years, 6 months ago

    Hi everyone, I’m afraid we can’t officially support anything other than the default themes that ship with WordPress. Rather as Andy suggested, especially if this is a commercially supported theme, it would be appropriate to seek assistance from the vendor.

    That said, if you can provide some sense of the actual error – by following Andy’s suggestion or by inspecting the server error log – that might be helpful and could give us something to work with.

    Thanks!

    Barry Hughes

    (@websitebakery)

    12 years, 5 months ago

    Going to mark this as resolved since I think we’re at the limit of what we can help with. For anything else please don’t hesitate to create new threads (one thread per person per topic ideally) – thanks!

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