events on sale

  • Resolved Scratch Digital

    (@scratchdigital)


    11 years, 7 months ago

    Hi

    First off i have been using event calendar, wooticket and event calendar pro for a year now and they are great.

    I have just found an issue with events on sale, obscure but costly. so i created an event and then later put the woocommerce event ticket on sale using the sale field in woocommerce. this worked fine. but then i went and updated the qty’s in the event and when i did in the edit input fields it pulled through the sales price as the price of the the class not the regular price. so when i updated the class it overrode the woocommerce tickets regular price the with sale price. which in turn allowed my customers to use discount codes as the product was no longer on sale.

    i know its is very specific but i costed me significantly as customers could get further discounts on a sale price.

    from want i can see in ticket.js line: 215 is gets the price, this needs to be changed to specifically get the regular price.

    Cheers
    Jonathan

    https://wordpress.org/plugins/the-events-calendar/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    11 years, 7 months ago

    Hi Jonathan,

    Thanks for your post. We’d be happy to help you out!

    Since you’ve purchased some of our paid add-ons, you can access our premium support forums on the tri.be site. We’ll be able to provide faster and more thorough support for you there. This forum is only checked once a week. Thank you!

    Best,
    Leah

    Thread Starter Scratch Digital

    (@scratchdigital)

    11 years, 7 months ago

    thanks Leah

    The issue is related to the free version of the event calendar. also my premium access has lapsed.

    Jonathan

    Brook

    (@brook-tribe)

    11 years, 7 months ago

    Thank you Jonathan for taking the time to report this. Our plugin might be able to work with Woo sales better. I am not sure yet how we would go abouyt doing that. Either way this has been logged for our developers to investigate and see if it is something we can fix in the future. Thanks again!

    – Brook

    Plugin Contributor leahkoerper

    (@leahkoerper)

    11 years, 7 months ago

    Hi Jonathan,

    Thanks so much for reporting this. If you’d like to renew your PRO license, please email us at pro(at)tri.be referencing this thread and we can hook you up with a discount for your trouble 🙂

    Best,
    Leah

    Brook

    (@brook-tribe)

    11 years, 7 months ago

    On that note, I just wanted to confirm that this does look like something we can indeed fix for future users. We are adding it to our queue of tickets. It has not yet been slotted in for a release.

    We will notify you once a fix is ready. Thanks again!

    – Brook

    Plugin Contributor leahkoerper

    (@leahkoerper)

    11 years, 6 months ago

    Hi there,

    I wanted to post here and update you. Although we weren’t able to get a fix for the issue your reported into our upcoming 3.9 release, it is still on our list to get corrected. Thank you for reporting the problem, and for your patience and support while we get a solid fix in place. We’ll update you when a solution is ready to go.

    Best,
    Leah

    Plugin Contributor leahkoerper

    (@leahkoerper)

    11 years ago

    Hi there,

    Thank you for your support and patience while we worked on this issue. We are happy announce that we have incorporated a fix into our upcoming 3.10 release. Keep an eye out for a release announcement on our site and for updates available on your WordPress dashboard.

    While we have thoroughly tested this release and are confident of its quality, it is impossible to account for every edge case in the wide world of WordPress. If you run into trouble with the new version or you don’t see your reported issue corrected, please start a new thread and we will be happy to work with you.

    Thanks again for your patience here. We’re excited to get this version out the door and into your hands!

    Best,
    The Events Calendar Team

Viewing 7 replies - 1 through 7 (of 7 total)

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