Events not tracking

jwebstl
(@jwebstl)

6 years, 2 months ago

I’ve tried to track these form submits every way but Sunday, but I’m just not getting anywhere.

There are sidebar forms, forms in the footer, a contact page. None of them are tracking :/

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter jwebstl
(@jwebstl)

6 years, 2 months ago

As an aside, Gravity Forms directed me here.

Plugin Author Ronald Huereca
(@ronalfy)

6 years, 2 months ago

Which protocol are you using? Measurement Protocol, Google Analytics, or Tag Manager?

Thread Starter jwebstl
(@jwebstl)

6 years, 2 months ago

I was using tag manager with an event listener, but I gave up on that after it was unsuccessful.

Plugin Author Ronald Huereca
(@ronalfy)

6 years, 2 months ago

@jwebstl can you contact me here: https://mediaron.com/contact/

The purpose is to set up a zoom meeting so we can troubleshoot together.

Thanks,

Ronald

jeffpurcell
(@jeffpurcell)

5 years, 12 months ago

Was there a fix for your issue? Same issue for us. No forms are tracking all of a sudden. Were you able to get your issue fixed?
danielbbamber
(@danielbbamber)

5 years, 10 months ago
Same here too, jeffpurcell. In early June (without any changes being made our end), form submissions stopped tracking in GA. I’ve been trying to troubleshoot it for hours but to no avail.

Interestingly enough though, they ARE still recording in our ‘Raw’ view of GA – just not in our ‘Test’ or ‘Master’ view. So, there’s a setting or filter in those views that is stopping submissions being reported as of some time between 6th-10th June. Something has happened in this window to stop submissions recording in our Test and Master views – yet we’ve not touched anything.
- This reply was modified 5 years, 10 months ago by danielbbamber.

Viewing 6 replies - 1 through 6 (of 6 total)

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