Events Calendar doesn't work! Help!!!

  • lchild

    (@lchild)


    10 years, 11 months ago

    Hi!

    I’ve installed and re-installed the plugin, gone through forums and followed all the tips on the plugin’s site documentation for troubleshooting (turning other plugins on and off, changing permalinks, adding code, etc), but nothing works! The events page just won’t appear.

    The theme I’m using is called “Humanity” (Humanity | NGO & Charity Theme), version: 1.0 (by DesignThemes).

    The message that appears is:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Apache Server at aifec.org Port 80

    Please help, I’m desperate!!!

    Thank you!

    https://wordpress.org/plugins/the-events-calendar/

Viewing 1 replies (of 1 total)
  • Brook

    (@brook-tribe)

    10 years, 11 months ago

    Howdy lchild,

    I am sorry that is giving you so much trouble. We would definitely be interested in helping you. Could you share some details about your server environment? What version of PHP is it? Is it Windows or Linux?

    Would you mind grabbing your system information and pasting it here if your server allows? You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

    Finally and probably most important, what do your server logs say? What specific error is causing this page?

    Thanks for reaching out. With that info hopefully find you a quick fix.

    Cheers!
    – Brook

Viewing 1 replies (of 1 total)

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