Ethics Question
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This is a more abstract topic and I was hoping to get some of your opinions. I have a No-Censorship policy at Technosailor.com. Anyone can write anything as long as it is not spam.
But to steal from Sir Isaac Newton, for every action there is an equal and opposite reaction.
When trolls come on your board, how do you feel about responding with personally identifying information regarding the troll?
The situation is that there is a post I made several months ago about Halo 2 Game variants. It’s sort of an annoying thread because I get all the kiddies who can’t spell and like to mumble…. but hey, no reason to censor. A troll hit that post today with “you’re all gay”… no more. My response was to chide him and include his IP address in my response… lol. I thought twice about it but did it anyway.
Which begs the current question…is it ethical to release personally identifying info about a poster ever?
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Do you have rules? Rules does not equate to censorship – but courtesy, respect and constructive commentary are usually a requirement for some intelligent conversation.
At the same time you say yourself nothing is censored, so if your user makes such a comment, chastising that user rather debunks the idea that you are a no-censorship site. You’re in a catch 22
When I say no censorship, I mean I won’t remove comments because I don’t like them, not that I won’t challenge the comment. That would be an absurd definition of censorship.
well then there probably isn’t a problem then with your specific site – if you didn’t post their IP you’d be censoring your own thoughts now wouldn’t you š
lol… unique perspective. :p
This is actually a very good question and one that all users with comments and interactivity must consider. When is censorship censorship, and when is it just housekeeping?
I’d consider the “you’re gay” comment to be a simple matter of cleaning house. It shouldn’t require revenge or slamming, just a little squishing of the bug that got inside of your house and tossing it outside with the garbage. Remember, it’s your house. You can make or break the rules.
It makes it even more complicated for those who get these nice bits of comments that say “I really like your site and have recommended it to my friends” and “I’ll be back, you have good information to share”. My first few made me preen. Then I read this article by zengun on the fact that a lot of these vague little compliments are really spammers at work.
So do you leave them – allowing their spam links to generate biz for them – or delete them because the words are nice but the intention isn’t? Which is more important? Nice comments or protecting others from comment spam?
It gets complicated, so I recommend you review your “rules” and add a little ditty that says “Play nice or get out of the sandbox” and add that you have the power to delete, and claim the rest as housekeeping.
First of all post rules for your site. If you run 1.5 make a separate page for them and have them easiliy accessable.
Secondly there may be a slight legal problem with posting their pesonnel info. I’m no lawyer but better to be safe than sorry in this day and age.
Third don’t delete the comment. Edit it. Edit out the offensive words/phrases. Then leave your note why “XXX” replaces something in the comment.
Worst case ban the IP address.
Question. Did this person only drop “your gay” once in the thread or was it a continuing conversation in that thread and others?
If it was one remark in one thread it hardly meets the “troll” stage.
I disagree about not posting the IP address. It’s available in the site owner’s server logs, so he now has possession of this information which he can, or not, as he chooses, share with his visitors, no?
And if someone is worried about their IP address being disclosed, then they should stay out of people’s comment boxes, am I right? No one has an unfettered right to do and say as he pleases on someone else’s site without paying a price. A lot of forum boards automatically post the IP address of the person posting (usually a registered user). They don’t seem to be concerned with posting this information. It’s not like it’s someone’s social security number. And sharing the IP of an unwanted visitor is a good way to let others know to ban him from their own sites as well. Community housekeeping’s finest hour — or perhaps the mob on the front porch with the torches burning?
Jonimueller
They don’t seem to be concerned with posting this information. It’s not like it’s someone’s social security number. And sharing the IP of an unwanted visitor is a good way to let others know to ban him from their own sites as well.
You may be correct I don’t hang around boards. But i bet as part of any registration to many if not most boards there is a disclaimer of some sort.
As for posting the IP on your blog, that IP is known only to the blog owner not the rest his/her readers.
By posting it yes it could lead to others banning the same IP. Not a problem. But what if someone does something more destructive? Can you say Dos attack? Or someone could flood that IP with their version of spam.
All without you, who posted the IP, knowing about it.
But guess what you would be just as liable as the person who committed the actual act itself. There are way too many nutzoids out there to take the chance. Just ban the IP and be done with it.
bump
I checked your site and didn’t find the offending
post or your response. But I offer the following
comments:NO, I do not think you should have posted his IP
address. Would you like it if someone who didn’t
like something you said decided to post yours?
Think about it – the statement the “troll” made did
not include any “dirty” words and was a properly
composed English declarative sentence used to
express his opinion. Would you have taken the
same extreme action against him if he had said,
“You’re all idiots”? Certainly both sentiments
are argumentative and nasty. But, I would bet
that you wouldn’t have come down as hard on
the guy if he’d just said you were an idiot. You
might have even thought he was a relatively
legitimate visitor with an extreme opinion about
the game. And you might have “chided” him
about his attitude and then truly challenged him
about his opinions on the game – i.e. tried to
steer him back to the subject at hand.Instead, you re-acted to the word “gay”, which
is not a dirty word, and leapt all the way to
trying to harm him. Harm him? Yes, to get
others to block him, etc. TO SILENCE HIM.
TO CENSOR HIM.So, you’ve got quite a dillema. You don’t want to
“censor” yet you punished (censored) someone
who posted something you didn’t like. You say
you know that “challenging” someone is not the
same as “censoring”. Yet, you didn’t challenge
the offensive poster. You censored him, in a
most extreme and knee-jerk fashion.“Challenging” that person would have involved
asking him why he thought the way he did or telling
him that you disagreed with his assessment. Or
maybe even just ignoring the comment and not
giving him power to pull your strings.But choosing to take offense and punishing the
person was a form of censorship since you are
the one with the power to EDIT his statement
(censorship), DELETE his statement (censorship),
and PUNISH HIM for his statement via banishment
or publishing his IP address so others can
potentially hurt him (censorship).I close by saying that I understand your dilemma
and suggest that you just start admitting that you
WILL censor when YOU want to. And then be
VERY SPECIFIC about what measures you
will take if someone posts something YOU find
offensive (which is your right, in my opinion,
by the way). I read the disclaimer at the bottom
of your site where you say censorship is rare but
will be done for “legal purposes”. That sounds a
lot like a cop-out. Or maybe just an overly
generalized statement that can be interpreted any
way you like which makes me very, very nervous.
I sure won’t be reading and/or posting to your
site with that disclaimer now that I know you will
go as far as posting IP addresses of those who
say things you don’t like. The disclaimer
sounds too much like you’re saying, “I don’t
censor. But, if I arbitrarily dislike something
someone says, then I’ll do whatever I feel like to
control/manipulate that person, including publishing
their IP address so others can help me silence
(censor) him.”All excellent points lmcgaffey.
Couldn’t have said it better than myself. I tend to think someones panties got in a bunch because of the word “gay” also. Another word, a different response.
“the fact that a lot of these vague little compliments are really spammers at work.”
true, Ive taken to deleteing any comments which seem suspicious in any way, especially “you are all gay” comments – which clearly dont bring anything to the table.
Also, dont forget that even a “shut up” response may well incite more unwelcome comments from a troll. Best just delete it, theyll give up soon enough.
Wow…leave the front door open and look at the party I’ve created. š
Thanks for the insights folks. lmcgaffey, do a search for halo 2 and you’ll find the entry. “Gay” wasn’t the offending word. It was how he was choosing to interact with my readers under the cloak of percieved anonymity that irked me.
You may be correct I don’t hang around boards. But i bet as part of any registration to many if not most boards there is a disclaimer of some sort.
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Shimo Knuddels[Moderated – URL removed]
shimo – quit the link-whoring / spamming okay ?
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