Support » Plugin: UpdraftPlus WordPress Backup Plugin » errors updraftplus

  • Resolved tinabergmanallansson

    (@tinabergmanallansson)


    Hi! i tried for several weeks to make a backup using updraft plus but never gor it.

    I always got this errror message. I just have the backup setting to save as a folder because i plan to copu to a seperate memory later.

    E_WARNING: Error while sending QUERY packet.
    what can i do?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    I tried to make it a a link but cant see if it works?

    Plugin Support bornforphp

    (@bornforphp)

    @tinabergmanallansson

    Can you please share the recent backup log file, you can copy/paste the logs to https://pastebin.com and share the link here.

    Thanks,
    Harshad

    Plugin Support bornforphp

    (@bornforphp)

    @tinabergmanallansson

    The log shows:
    0428.893 (1) PHP event: code E_WARNING: Error while sending QUERY packet. PID=2633735 (line 2030, wp-includes/wp-db.php)

    The most likely cause is that the database server drops the connection to WordPress after a set amount of time, and as a result UpdraftPlus isn’t able to update the database’s record of backup progress. You could avoid that by adding this to your wp-config.php, which causes UpdraftPlus to kill itself after 90 seconds (which appears to be the time after which the errors start) – when it resumes, it then will get another 90 seconds (and will continue until it completes):

    define(‘UPDRAFTPLUS_SET_TIME_LIMIT’, 90);

    Also could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Best wishes,
    Harshad

    I changed to 25 mb and then it workds BUT how can I download all backup to my computer?
    Right now I have to downloaf each at time and the files are 45 different so I need to download everything on 1 click?

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Yes, I am afraid you will need to click on each to download.
    Alternatively, you can go directly to the local/remote storage and download everything there.

    Regards,
    Bryle

    PHP event: code E_WARNING: mysqli_query(): Error reading result set’s header (line 2024, wp-includes/wp-db.php) (May 16 04:10:09)

    when i get backup in Updraftplus then this is showing , how to solve this problem plz say i cant get backup on my website.

Viewing 10 replies - 1 through 10 (of 10 total)
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