Errors despite saving to Dropbox

  • Resolved yesyeah

    (@yesyeah)


    7 years, 2 months ago

    Trying to manually run backups and getting errors including the below. I don’t know why this would be a quota issue as these are backed up to dropbox and I have an enormous amount of space.

    0007.038 (0) Binary zip: error (code: 14 – look it up in the Diagnostics section of the zip manual at http://infozip.sourceforge.net/FAQ.html#error-codes for interpretation… and also check that your hosting account quota is not full)

    also

    0007.379 (0) Error: makezip_addfiles returned false
    0007.380 (0) makezip_addfiles(UpdraftPlus_BinZip) apparently failed (file=backup_2019-02-19-1347_xxxxxxxxxxxx_822d5a0d12e4-uploads.zip.tmp, type=uploads, size=114666058) – retrying with PclZip
    0007.400 (0) backup_2019-02-19-1347_xxxxxxxxxxxx_822d5a0d12e4-uploads.zip.tmp: Zip file already exists, with 2044 files

Viewing 5 replies - 1 through 5 (of 5 total)
  • Harshad

    (@bornforphp)

    7 years, 2 months ago

    Hi,

    Can you please share the full backup log file?

    You can paste the logs on this site: https://pastebin.com/ Then share the link here.

    Thanks,
    Harshad

    Thread Starter yesyeah

    (@yesyeah)

    7 years, 2 months ago

    thanks!

    https://pastebin.com/F5qz2xbh

    Harshad

    (@bornforphp)

    7 years, 2 months ago

    Hi,

    Thank you for sharing the logs, Apart from disk quota error, there were no errors logged in the log file.

    With that being said, Before sending backup to remote storage, UDP stores the backup zip files on the local server, If the “Delete local backup” option is checked, UpdraftPlus will delete the local backups after successful transfer.

    Can you please check if your local servers quota have enough space?

    Thanks,
    Harshad

    Thread Starter yesyeah

    (@yesyeah)

    7 years, 2 months ago

    Ok, so even if the files are saved to Dropbox, they hit the server first, so you need to have at least the same size of the files available on the server to process it. If that’s correct, that may be the issue.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    7 years, 2 months ago

    Yes, that is a correct understanding. Dropbox provides no API to allow just parts of a zip file to be sent; it has to be constructed fully locally before being sent complete.

Viewing 5 replies - 1 through 5 (of 5 total)

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