Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author algol.plus

    (@algolplus)

    hello

    Did you press button “Export” in Woocommerce>Export Orders?
    Or did you use bulk action “Export AS ..” in Woocommerce>Orders?

    How many orders do you try to export ?

    thanks, alex

    Plugin Author algol.plus

    (@algolplus)

    what version do you use ? 1.2.6 ? free or pro?

    Thread Starter mohamedattia35

    (@mohamedattia35)

    we used the option to export from Woocommerce>Orders and it works but when we use it from Woocommerce>Export Orders it does not work.

    we are using the latest version 1.2.6, free edition.

    Plugin Author algol.plus

    (@algolplus)

    how many orders were estimated when you pressed Preview ?

    Thread Starter mohamedattia35

    (@mohamedattia35)

    we try to export total of 2807 orders but the number of orders is not the issue because we try to export many numbers of orders (5, 10, 50, 100) and the same issue still the same.

    also, FYI, when we use the preview option, it works and we can see the preview output showing the selected fields and data.

    Plugin Author algol.plus

    (@algolplus)

    thank you for detailed replies!

    but here is extra questions 🙁

    When did you get {“error”:”Can not find exported file”} ? at 100%?

    Do you use “load balancer”? Could you try “export w/o progress bar” ?

    Thread Starter mohamedattia35

    (@mohamedattia35)

    this time we try to test by using another browser (Internet Explorer) and it works and we got the exported file with the required data output but when we used firefox or google chrome, we got a file (admin-ajax.php) and when we open it we got this message inside the downloaded file.

    Plugin Author algol.plus

    (@algolplus)

    it’s a confusing bug.

    Could you create ticket in Helpdesk system and attach settings ( visit tab “Tools” to get it) ?

    • This reply was modified 9 years, 2 months ago by algol.plus.
Viewing 8 replies - 1 through 8 (of 8 total)

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