[“error”,”(#4) Application request limit reached”]

  • Resolved lcameron

    (@lcameron)


    8 years ago

    Upgraded Plugin to 1.0.32, and received the error [“error”,”(#4) Application request limit reached”] on our feed. Upgraded to the just released 1.0.33 and still have the same error. Have gone into the Plugin Settings, tried to save the settings again, and cant even make changes there, get an error on the plugins page “[“error”,”(#4) Application request limit reached”]”.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    8 years ago

    Hi,

    We apologize for the inconvenience you have faced.

    We have released a new version of Facebook Feed WD plugin, which we believe will resolve the problem. Please install the update, and in case you notice an error still, please edit your feed and save it once.

    If you use your own Facebook app, you will need to submit it for review from developers.facebook.com.

    Go to App Review page, click Start A Submission, then choose manage_pages.

    Afterwards, press Submit for review. Please have a look at this video recording.

    Note, that Facebook may require filling out some options also, such as uploading an icon, or privacy policy link.

    Please let us know if you have questions.
    Thank you!

    benbattaglia

    (@benbattaglia)

    8 years ago

    Hi, I’m trying to submit for review with facebook, but I’ve had to disable the plugin as it just breaks my website.. how can I send them a screencast of something that isnt there..

    drone540

    (@drone540)

    7 years, 12 months ago

    I think they might have just fixed this issue with the newest update.

    1.0.35
    Fixed: Crash on front end when API returns error
    Improved: Use another access token if API request limit of current token is exceeded

    Plugin Contributor WD Support

    (@wdsupport)

    7 years, 12 months ago

    Hi,

    Sorry for the inconvenience.

    Please note that the mentioned issues has been fixed in the last version of the plugin(version 1.0.35). Could you please update and try. This should solve the issue.

    Please let us know in the case you may have any further issues. We will help with pleasure.

    Thanks. Have a nice day.

    • This reply was modified 7 years, 12 months ago by WD Support.
    a305587

    (@a305587)

    7 years, 12 months ago

    If we still have this problem with version 1.0.35, is there a plan B?

    Plugin Contributor WD Support

    (@wdsupport)

    7 years, 11 months ago

    Hi,

    If you still face the issue after update could you please contact our support team using the following email address: support@web-dorado.com

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

    • This reply was modified 7 years, 11 months ago by WD Support.
    erwbar1

    (@erwbar1)

    7 years, 11 months ago

    i have the same problem.

    Plugin Contributor WD Support

    (@wdsupport)

    7 years, 11 months ago

    Hi,

    We are terribly sorry for the inconvenience.

    Could we have a closer look at the described issues? Please contact our support team using the following email address: support@web-dorado.com

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 8 replies - 1 through 8 (of 8 total)

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