• Having issue, since last MailPoet version upgrade, to send emails through my SMTP using plug-in Easy WP SMTP. Was with Google SMTP API last year and was rerouted by ISP to the latter plug-in.

    Warning: Error while sending QUERY packet. PID=991970 in /home/condos7/public_html/nc/wp/wp-includes/wp-db.php on line 1877

    /**
    * Internal function to perform the mysql_query() call.
    *
    * @since 3.9.0
    *
    * @access private
    * @see wpdb::query()
    *
    * @param string $query The query to run.
    */
    private function _do_query( $query ) {
    if ( defined( ‘SAVEQUERIES’ ) && SAVEQUERIES ) {
    $this->timer_start();
    }

    if ( ! empty( $this->dbh ) && $this->use_mysqli ) {
    $this->result = mysqli_query( $this->dbh, $query );
    } elseif ( ! empty( $this->dbh ) ) {
    Line 1877 = $this->result = mysql_query( $query, $this->dbh );
    }
    $this->num_queries++;

    if ( defined( ‘SAVEQUERIES’ ) && SAVEQUERIES ) {
    $this->queries[] = array( $query, $this->timer_stop(), $this->get_caller() );
    }
    }

    ISP is InMotion on a shared server.
    Max_Allowed_Packet = 5 Mb
    Max-Exec_Time = 120 sec (default)

    Can’t change those values unless on a VPS at 25$/month…crap!

    Please help!
    Robert

Viewing 2 replies - 1 through 2 (of 2 total)
  • You have to set up your SMTP connection on MailPoet’s settings page, not on this other plugin.

    Thread Starter bobino

    (@bobino)

    Thanks for your reply, but it’s still not working!

    Tried proposed solution and got the same error.

    Got tired after more than 30-40h of trials and errors to solve this issue. InMotion (senior tech level 2) confirmed nothing was badly configured on their end and referred me to MailPoet developer.

    So I decided to go the premium route and enlisted for your MailPoet Sending Service 5$<500 subscribers. Thinking my struggling time was over but, voilà, I still get the same error message and emails aren’t going out even after configuring a new newsletter.

    Above that, your premium package doesn’t activate with the provided license key.

    When I try to log-in to get premium support, doesn’t work through mailpoet.com/account = doesn’t work

    When I access your sub-domain to see my plan through https://account.mailpoet.com everything work fine.

    When I activate the Mailpoet sendmail settings license is good and activated.

    When I then download the premium package from that activation process, then license is rejected.

    Here is what your marketing pre-sales website actually sold me:

    The MailPoet Sending Service Explained

    We are extremely pleased to finally offer our own sending service for MailPoet version 3.

    The advantages of sending with us are the following:

    Pricing is based on your total number of subscribers
    Send unlimited emails
    Stay clean: we remove invalid addresses automatically in your lists without any additional configuration
    It’s way faster: send 50,000 emails per hour instead of 2,000 per hour with other sending methods.
    No complicated DNS change for email authentication (SPF and DKIM)
    Great deliverability managed by MailPoet itself
    We provide support for this sending method only
    The Premium plugin is free when subscribing to a sending plan (no additional cost)

    Sign up! …which I did!

    Now trying to get support is also the worst nightmare, you don’t even allow me to use the premium support, you have no telephone number and your act is not working seamlessly.

    About ready to throw the towel and run to the competition.

    Please help!
    Robert

Viewing 2 replies - 1 through 2 (of 2 total)

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