Support » Plugin: Newsletter » Error while installing

  • edtorrey

    (@edtorrey)



    Trying to install the WP Users registration free extension from the Extensions page.

    Simple error message follows: Error while installing

    Chmod 777 to wp content folder tree makes no difference.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Uhm, check your php version on newsletter status panel. Setting a folder 777 is not good, webserver ends ignoring it, almost surely (is a security rule they implement).

    The error should be available in the server error log.

    Stefano.

    edtorrey

    (@edtorrey)

    Hi Stephano

    PHP v7. Of course 777 is not good. Mentioned to exclude the usual permissions issue.

    Plugin Author Stefano Lissa

    (@satollo)

    Have you tried to install it via FTP? You can download the plugin from our site http://www.thenewsletterplugin.com (you need to create an account).

    Could be your site cannot connect to our to download the plugin?

    Stefano.

    edtorrey

    (@edtorrey)

    I created an account. I could not find a link to the free extension to automatically ingest wp users. I checked the hamburger menu, the premium extensions pricing page. The only clear download link was to download the plugin from WordPress.org.

    edtorrey

    (@edtorrey)

    Who would’ve thought to look in the my Account Page for the extensions I could download for free! Jeeze

    edtorrey

    (@edtorrey)

    I was able to get it installed. Taking it over to my production site now.

Viewing 6 replies - 1 through 6 (of 6 total)
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