Error while adding new images in a gallery

  • Resolved marti28

    (@marti28)


    6 years, 1 month ago

    Good morning,
    when I try to upload new photos in a gallery, It appers an error (There was an unexpected error) and the upload fails.
    Nothing changed but now I have this error. I also tried to create a new gallery and the error remains.

    Anyone knows what is it?

    Thanks!

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  • gabyimagely

    (@gabyimagely)

    6 years, 1 month ago

    Hello @marti28

    As part of our regular troubleshooting steps, we advise you to check for any existing conflict:

    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    If the problem persists, you might like to check our current requirements.
    https://www.imagely.com/docs/requirements/

Viewing 1 replies (of 1 total)

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