Error when trying to access Gutenberg Editor with Loftloader Plugin active

  • Resolved florianw7

    (@florianw7)


    6 years, 5 months ago

    Hi! I’m getting the following error message when I try to edit a page with the Block Editor and Loftloader Plugin is activated:

    
TypeError: Cannot read property 'loftloader_show_once' of null
    at LoftLoaderProPlugin.render (https://example.com/wp-content/plugins/loftloader/inc/any-page/gutenberg/plugin.js?ver=2019111501:73:28)
    at re (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:95:261)
    at Vg (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:95:54)
    at ph (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:217:70)
    at lh (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:126:409)
    at O (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:121:71)
    at ze (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:118:14)
    at https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:53:49
    at unstable_runWithPriority (https://example.com/wp-includes/js/dist/vendor/react.min.js?ver=16.9.0:26:340)
    at Ma (https://example.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.9.0:52:280)

    When I disable Loftloader, I can access the Block Editor normally.

    Thanks in advance,
    Florian

    • This topic was modified 6 years, 5 months ago by keesiemeijer.
    • This topic was modified 6 years, 5 months ago by keesiemeijer.
Viewing 1 replies (of 1 total)
  • Plugin Author loftocean

    (@loftocean)

    6 years, 5 months ago

    Hi Florian @florianw7 ,

    Thank you for contacting us. Please see below:

    From the error message you provided, this problem is really weird.

    1. Cannot read property 'loftloader_show_once' of null

    “Show Once” is a feature only available in the Pro version of LoftLoader.

    However, in the Pro version, the code is ‘loftloader_pro_show_once’ instead of ‘loftloader_show_once’.

    ‘loftloader_show_once’ does not exist in the Lite or Pro versions of LoftLoader.

    2. at LoftLoaderProPlugin.render (https://example.com/wp-content/plugins/loftloader/inc/any-page/gutenberg/plugin.js?ver=2019111501:73:28)

    “at LoftLoaderProPlugin.render” – According to this code, the plugin used on your website should be the Pro version.

    However, according to the path “wp-content/plugins/loftloader/”, it should be the lite version. If it is the pro version, the path should be “wp-content/plugins/loftloader-pro/”.

    And we just tested LoftLoader Lite and LoftLoader Pro again, but we could not reproduce this issue.

    Here are our recommendations:

    1. If both Lite and Pro versions of LoftLoader are installed on your site, please deactivate the one you don’t need.

    2. It looks like your plugin code has been modified. Please delete LoftLoader (Lite or Pro) on your site. Then download and install the plugin again. If you want to use the Lite version, please download it from the WordPress plugin repository. If you want to use the Pro version, please download it from CodeCanyon.

    Kind reminder: The only authorized and secure download path is:

    • Lite Version – WordPress Plugin repository;
    • Pro Version – CodeCanyon.

    3. Please clear site cache and browser cache after you reinstall the plugin. If the problem still exists, please check if there is any conflict. Please read this article for more details.

    4. In the future if you need our support and if your question is about LoftLoader Pro, please contact us via email. Because this support forum is only for the Lite version. We provide premium personal support services via email for users of the Pro version.

    You can find more details in this article.

    Best regards,
    The Loft.Ocean Team

Viewing 1 replies (of 1 total)

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