Error when replacing/adding a video in Advanced Row block

  • Resolved freshychito

    (@freshychito)


    4 months ago

    Hi Support Team,

    I’m trying to replace or add a video in the Advanced Row block, but I’m encountering this error:
    “This block has encountered an error and cannot be previewed.”

    I’ve already run troubleshooting using the Health Check plugin, and the issue persists even when only the Spectra plugin and the Twenty Twenty-Four theme are active.

    Could you please take a look on your end and resolve any underlying issues?

    Thank you,
    Chito

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter freshychito

    (@freshychito)

    3 months, 4 weeks ago

    Hi Spectra team,

    Just following up on this — could you please take a look into the issue when you have a moment? I’m still encountering the same error when trying to replace or add a video in the Advanced Row block.

    Thanks again for your help!

    Best,
    Chito

    Mohsin Ghouri

    (@mohsinbsf)

    3 months, 3 weeks ago

    Hi @freshychito,

    Sorry for the inconvenience caused to you.

    Advanced row is a legacy block, can you please check with the Spectra container block that is more advanced block. Please try and let me know how it goes.

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.