Error when i try to send a quote

  • frappy33

    (@frappy33)


    4 years ago

    hi, when i try to send a quote, the page give me an error but the mail is send witouth any problem i have manulay changed the setting in woocommerce mail but it has been wortless and another problem is the checkbox for the privacy policy, when i activate it i the page the checkbox is not visible but there is infact the page give me an error to check the box even is not displayed
    Can anyone help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Armando

    (@geckod22)

    4 years ago

    Hi there,
    We cannot replicate the problem with the checkbox not visible, maybe another plugin is hiding/removing it; can you test if the checkbox shows if you use a default WordPress theme, and disable all other plugins except for WooCommerce and Quote plugins?

    Regards.

    Thread Starter frappy33

    (@frappy33)

    4 years ago

    hi, thanks for the reply, but nethire of this solution has risolved the problem, but the checkbox is, for me, an irrelevant problem because i can disable it, but hte most
    signifying problem is the error that appear when i try to send the quote, because ther is no problem at all because the mail is send without any problem, there a solution where i can disable the error or solve it ? thanks for the attention

    Plugin Support Alberto Ruggiero

    (@witcher83)

    4 years ago

    Hello @frappy33,
    could you try to enable the WordPress debug and see what error message appears?
    Let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

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