Error: Update package not available

  • Resolved carolvannatta

    (@carolvannatta)


    8 years, 2 months ago

    Hi,

    WordPress says there’s an update of PrettyLinks Beginner Edition, from my current installed version of 2.1.2 to a new version of 2.1.3. When I select it and click the Update button, however, I get an error message that says “Update package not available.”

    What do I need to do to get the new version?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author cartpauj

    (@cartpauj)

    8 years, 2 months ago

    Make sure your Pro license key is still entered, and activated.

    Thread Starter carolvannatta

    (@carolvannatta)

    8 years, 2 months ago

    Under the Pretty Links menu, under Activate Pro, my license shows as follows:

    Active License Key Information:
    License Key: ********-****-****-****-afc9bb28bf4c
    Status: Active on {{{my site}}}}}
    Product: Pretty Links Beginner Edition
    Activations: 2 of 2 sites have been activated with this license key

    Plugin Author cartpauj

    (@cartpauj)

    8 years, 2 months ago

    Contact our premium support for further help with this. We might need more information that wouldn’t be secure to ask for in a public forum.

    Thread Starter carolvannatta

    (@carolvannatta)

    8 years, 2 months ago

    Will do, and thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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