Error: this prefix is not allowed

  • Resolved ljusgrossisten

    (@ljusgrossisten)


    1 week, 4 days ago

    Hi!

    I am trying to add a new filter but receives this error and cannot finish.

    Error: this prefix is not allowed because it matches a taxonomy or term name already used on your site. Please use a different prefix.

    Any idea how to fix? I can’t edit the actual prefix in the filter editor since it is greyed out.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    1 week, 4 days ago

    Hi @ljusgrossisten

    For the Pro version of the plugin, please follow the instructions on our official support page: https://filtereverything.pro/support/

    If you purchased the plugin directly from our website, please log in to your account and submit a support ticket.

    Here support only for the Free version of the plugin.

    As for the issue itself, you can modify those values under Filters → Settings → SEO → URL Prefixes.

    Best regards,
    Victor
    Filter Everything Support

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