Support » Plugin: Gravity Forms Eway » Error submitting payment

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  • Plugin Author webaware

    (@webaware)

    G’day diskmandotnet,

    With eWAY Client Side Encryption, the credit card number and cvn are encrypted and then the input fields are wiped so that they cannot be intercepted. The encrypted values are passed to eWAY with the transaction.

    Those error numbers indicate two things. First, your transaction made it to eWAY, and they returned an error with some codes for why it failed.

    Second, the codes mean, in order:

    • Do Not Honour
    • International Transaction Fraud

    It means that something about the transaction details triggered Beagle to reject the transaction as possibly fraudulent. Generally it’s a combination of the address and the computer’s IP address passed to eWAY.

    If you think that this is wrong, I suggest that you discuss with eWAY. Be sure to provide them with details about the transaction you were testing.

    cheers,
    Ross

    Thread Starter diskmandotnet

    (@diskmandotnet)

    Thanks Ross, I’ll check A) my credit card because I was testing just $1.00 there should be enough money on my card to pay for this and B) will check with eWay.

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