Error Shows Up ONLY on Second Click | WordPress.org

Resolved alphavx
(@alphavx)

4 years, 11 months ago

Hello,

When a user submits a donation form with a different email then they are logged in with nothing happens on the first click. On the second click the error is shown. This only happens on the Multi Step Form not the legacy form. I don’t have any caching plugins set up so I am not sure where the issue lies.

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter alphavx
(@alphavx)

4 years, 11 months ago

Looks like all errors only show up after the second button click

Plugin Contributor Ben Meredith
(@benmeredithgmailcom)

4 years, 11 months ago

Hi @alphavx

This is a known issue that our team is looking into. You can follow along, vote, and comment here for the latest:

https://feedback.givewp.com/bug-reports/p/card-declines-on-multi-step-form-should-display-an-error-message-on-first-click

I’m going to mark this as “resolved” here so that you can follow along with the development for that over there.

That feedback was recently marked “high priority” but still will likely be a couple of weeks at least before a patch is released, since it’s not preventing donations.

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Ben Meredith
Last activity: 4 years, 11 months ago
Status: resolved