Support » Plugin: Imagify – Optimize your Images & Convert WebP » Error saving options

  • Resolved Sahar

    (@saharusa)


    Hi, After upgrading to WP 5.5, getting an error every time I try to save the options.
    “ERROR: options page not found.”
    WP Multisite (Subsomain).

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Hi Jan,

    What do you mean by that? Do you want me to contact Imagify Support? I have a paid subscription… but I though the issue I mentioned is a general issue, and a publish answer would be benefit for the community.

    Plugin Author WP Media

    (@wp_media)

    Hi @saharusa

    Yes, we mentioned that it would be good to contact through our support channel in order to further investigate the issue.
    Meanwhile, we had another one same issue concerning WP 5.5 update and we were able to get further information.
    We are working on a solution and we will let you know as soon as we have an update.

    Thank you for your patience!
    Best regards

    Thank you for update.

    Plugin Author WP Media

    (@wp_media)

    Hi @saharusa

    We’re still working to resolve this issue, but wanted to let you know that others have gotten around this error by activating Imagify per each website rather than by network activation. If there’s a setting you really need to change, this may at least allow you to do that now rather than wait.

    I will still update this thread once we have released the update to fix this issue. Thank you so much for your patience!

    Best regards,
    Joseph

    Plugin Author WP Media

    (@wp_media)

    Hi,

    ​Just to inform you we have released v1.9.11 version of Imagify that fixes the problem with updating Imagify settings on Multisite.

    ​You should be able to update Imagify via Plugins page and activate Imagify on Network level without any issues.

    ​Feel free to get back to us in case of any further problems, we are happy to help.

    Best Regards,
    Marko

Viewing 6 replies - 1 through 6 (of 6 total)
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