Hello @atthu
This is a general error message that could be generated by a number of reasons.
My suggestion is to use this troubleshooting guide:
https://docs.krokedil.com/krokedil-general-support-info/guide-to-troubleshooting-in-woocommerce/
Thread Starter
atthu
(@atthu)
Hi @krokedilmartin
I have tried troubleshooting methods, But the error is still there.
No idea whats happening
Hello
Did you create a staging environment?
Please share a link to the staging environment here.
@krokedilmartin I’ve noticed I also get this randomly on my site – the only way this was discovered was by reviewing recordings from Hotjar.
Note that not every Klarna order fails, but it is very random when this fault occurs. Is it not possible for you to add additional debugging output to your code to help capture this kind of issue?
It’s clear that it’s intermittent, and affecting at least two of us, and possibly many more (again I only discovered this by accident).
Hello @embercide
Do you know a time and date this error was generated?
Please share a system report from your store using this guide and a service like https://pastebin.com/
https://docs.krokedil.com/krokedil-general-support-info/prepare-a-support-ticket/#2-system-report