Error Page 500

  • Resolved last

    (@luanphilipe)


    6 years, 4 months ago

    Can anyone help me with a page of this theme for error 500?

    I searched and found nothing.

    One of my hosting server is popping up and it’s scary.

    I have how to add a page there. Does the theme have any templates that can help me with this error?

    Or how do I adjust it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter last

    (@luanphilipe)

    6 years, 4 months ago

    I would just like to show you a friendlier message, a blank page asking you to try again in a moment and with my logo.

    Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    6 years, 4 months ago

    The theme does not have a custom page for 500 server errors.

    If you find that you get these sorts of errors regularly on your site, I would recommend investigating why, as this shouldn’t be a regular occurance.

    Often they are caused by code conflicts which can be found with conflict testing. We have a guide on how to test for conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Otherwise, it could be an issue within your hosting environment.
    Sometimes reviewing the php error logs for your site can help with finding a problem.

    Thread Starter last

    (@luanphilipe)

    6 years, 4 months ago

    Thank you very much @fullysupportedphil. It was of great value! A hug

    Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    6 years, 4 months ago

    You’re welcome and I’m glad that helped 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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