“Error on this page…” while loading

  • Resolved chipsa

    (@chipsa)


    5 years, 10 months ago

    Hi,
    I’m seeing this error in Popup settings section:
    Link to image
    The problem is that is always showing while loading the page.. so, after some seconds it will eventually disappear, but it’s not looking good if there’s no error, why is it showing an error message? Why not a loading icon or something else instead of showing this error message and then remove it because the page loaded correctly..
    Is this a normal/expected behavior?
    Thanks.

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  • Maria T

    (@mariatogonon)

    5 years, 10 months ago

    Hello @chipsa – sorry to hear that you are experiencing this problem.

    ​I would suggest you re-activate the plugin and when you are on the page with the popup settings box, see if this guide gives you anything useful to go on: Checking JavaScript Errors

    If that helps, then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link: https://wppopupmaker.com/support/ Thank you.

Viewing 1 replies (of 1 total)

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