Error on expiration month

  • Resolved gkilian

    (@gkilian)


    8 years, 8 months ago

    When using the Paypal Pro gateway, I keep getting errors when entering a valid expiration date.

    Error: Payment error: Invalid expiration date: 10563-This transaction cannot be processed. Please enter a valid credit card expiration month

    I’ve used two different cards, with two different dates. (01/19 & 10/19)

    • This topic was modified 8 years, 8 months ago by gkilian.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Devin Walker

    (@dlocc)

    8 years, 8 months ago

    Hi @gkilian

    It appears your site isn’t properly outputting Give’s javascript files. It looks like you’re using a custom theme. Please ensure it uses wp_head() and wp_footer() appropriately. As well, since you are accepting credit cards on site you need to be sure your site has an SSL certificate and has https enabled.

    I hope this helps. Please let me know if you have anymore questions.

    Thread Starter gkilian

    (@gkilian)

    8 years, 8 months ago

    Hi @dlocc,

    Hmmm… I deregistered jQuery (in favor of my own), do to the JQuery.qtip undefined issue (qtip initializing before jQuery). By doing that it seemed to have also deregistered give.all.js.

    Can you recommend a solution to this?

    Plugin Contributor Devin Walker

    (@dlocc)

    8 years, 8 months ago

    Hmm, I’m not certain what you exactly did. You can try moving the script to the footer under WP-Admin > Donations > Settings > Advanced. The plugin needs jQuery to run. Also as a side note: in 2.0 we’re removing qtip in favor of CSS tooltips.

    Thread Starter gkilian

    (@gkilian)

    8 years, 8 months ago

    @dlocc ,

    It’s fixed!

    I was deregistering jQuery and adding in my own version – which was removing give.all.js. When removed the deregistraion script, I forgot to also remove my copy of jQuery. That’s why I was still getting the qtip error.

    Glad to hear about v2.0 – can’t wait!

    Plugin Contributor Devin Walker

    (@dlocc)

    8 years, 8 months ago

    Glad to hear it’s resolved! 🙂

    If you like our plugin/support please consider rating it: https://wordpress.org/support/plugin/give/reviews/#new-post

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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