Error on checkout

  • ffotografo

    (@ffotografo)


    10 years, 2 months ago

    Hi there
    I’m having the following error after I add a product to cart and go to checkout page:

    Content coding error
    The page you are trying to view can not be shown because it uses a form of compression invalid or unsupported.
    Please report the problem to the website owners.

    I already tried to:
    – disable plugins
    – create a new checkout page (it works when i preview)
    – Disable all payment methods
    – Restore a old backup website in a new folder (works!)
    – Restore the same old backup website in original folder(doesn’t work)

    I don’t know what to do more, please help. Thank You.

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    10 years, 2 months ago

    are you using an ecommerce plugin?

    Thread Starter ffotografo

    (@ffotografo)

    10 years, 2 months ago

    Im using this pluging

    – WooCommerce
    – Weight Country WooCommerce Shipping
    – Woocommerce CSV Import

    lisa

    (@contentiskey)

    10 years, 2 months ago

    If you have tried the primary steps (ie disabling plugins)…

    I would suggest you contact WooCommerce support if it’s an ecommerce plugin problem and your webhosting directly if it’s a “folder” problem

    https://support.woothemes.com/hc/en-us

    Thread Starter ffotografo

    (@ffotografo)

    10 years, 2 months ago

    I could’t find the source of the problem.
    I think that has been in the optimization of the site because i detected the problem after changing settings in w3 total cache to improve the speed of pages to be accepted in Pagespeed Insights.

    I recovered a much older backup and solved the problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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