• Resolved clgm

    (@clgm)


    Hi, I’m getting this error when I try to connect to CleanTalk:

    Jul 24 2026 13:09:18: Error occurred while executing CleanTalk Cron job. WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: "FAIL {"error":"RATE_LIMIT_EXCEEDED"}"

    Any ideas how to fix, please?

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  • Plugin Support denisxam

    (@denisxam)

    Hello,
    Thank you for your request.

    Should one of the following help you?
    1) Check if our IPs are accessible from your web server: https://cleantalk.org/help/cleantalk-servers-ip-addresses (points 1-3).


    2) Check if CURL support and the allow_url_fopen (in php.ini) options are available and enabled on your web server. You can ask your webmaster or hosting provider about this.


    3) WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → change the “Use WordPress HTTP API” option → Save Changes.

    Did this help you?

    Best Regards,

    • This reply was modified 2 weeks ago by denisxam.
    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic.

    If you enjoyed our service, we would greatly appreciate your feedback on the WordPress forum.
    Anti-Spam: https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/

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