Error occurred

  • Resolved twgolds

    (@twgolds)


    5 years, 5 months ago

    I’m getting an error when I try to click the pay now button for the monetary value gift voucher gift-voucher/ using stripe test. The gift item part works perfectly.
    Getting an alert box saying Error occurred.
    Console shows
    /web-store/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 500 ()
    I don’t see why it is trying to access wp-admin. I’ve also tried it when logged out of admin and get the same error.

    Any ideas
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    5 years, 5 months ago

    Hi @twgolds

    Can you please check if your website has SSL active? Because stripe payment will only work with SSL active. If it’s active already can you provide your website URL? We can check error from console and help you to resolve?

    Thread Starter twgolds

    (@twgolds)

    5 years, 5 months ago

    Hi there, Thanks for the reply. Yes, the site has an active SSL. Here is the URL for you to take a look
    https://goldsboroughhall.com/web-store/index.php/gift-voucher/
    Hopefully, you can see what is wrong

    Thread Starter twgolds

    (@twgolds)

    5 years, 5 months ago

    Hi there

    Figured out what was causing the issue. The voucher template was inactive in the settings which prevented the stripe gateway from appearing. Made it active and it’s now working.

    Thanks

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 5 months ago

    Hi @twgolds

    Glad to know that it’s working now.

    I’m marking this topic complete, please feel free to open a new thread for any further queries.. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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