Hi @matteomugnai ,
Thank you for your message,
=>1. Please check in Setting Payment is correct or not.
=>2. Try using the “Change PDF Save Option” function to check if the information transferred to the PDF file is corrupted
=>3. Try Deactivate all plugins except Gift Card plugin, to check if any plugin conflict with our Gift Card plugin
https://prnt.sc/1uq1ut8
Please try to check three ways above and let us know if you need any helps from our side, thanks!
Hi,
Thank you for reply.
I tried all the above but i still have same problem.
i get this error in console:
POST https://www.noaink.it/wp-admin/admin-ajax.php 500
send @ jquery.min.js?ver=3.6.0:2
ajax @ jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
(anonymous) @ voucher-template-script.js?ver=4.1.5:606
dispatch @ jquery.min.js?ver=3.6.0:2
v.handle @ jquery.min.js?ver=3.6.0:2
Hi @matteomugnai ,
Through our checking, We found the conflict Plugin errors on your site.
https://prnt.sc/1uqdv3v
Deactivated Autoptimize but still got errors
https://prnt.sc/1uqi42m
for future reference: you can always test if a problem is due to Autoptimize by requesting the URL with ?ao_noptimize=1 appended to the URL, which disables AO for that request. If the problem still occurs, the problem is elsewhere. If the problem goes away, Autoptimize reconfiguration might be needed (start by disabling just JS or just CSS or … and drill down).
frank (ao dev)
Hi @matteomugnai ,
Please make new open ticket on our site if it’s still not working. We will check and help you for this Asap, thanks!
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This reply was modified 4 years, 7 months ago by
Codemenschen.
Re-installed and re-created deafults pages but still got error! Thank you for your time
