Error notification

  • Resolved montrosecannabis

    (@montrosecannabis)


    2 weeks, 2 days ago

    Hello, getting this error:

     Dec 25 2025 18:29:34: Email encoder: decrypt attempts failed, ssl: Can’t split string, str_base: can not find splitter

    Not sure how to fix this

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    2 weeks, 2 days ago

    Hello @montrosecannabis,

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Did it help you?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    1 week, 3 days ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.