Error messages – Failed to load + Forbidden

  • Resolved milanecek

    (@milanecek)


    2 years, 9 months ago

    I tried some speedtests of my website. And it shows me some errors with your plugin. Check this screenshot from Page Speed Insights

    1. Failed to load resource – apbct_get_pixel_url
    2. Failed to execute ‘btoa’ on ‘Window’ – apbct-public-bundle.min.js?ver=6.12

    What does it mean and how to solve this problem? On my second page is everything succesfully loaded. I have Generate Press theme, php 7.4, all plugins are updated, last version of WordPress.
    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    2 years, 9 months ago

    Hello, @milanecek

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to put your access key.

    Clear all cache on your site.

    Did it help?

    Thread Starter milanecek

    (@milanecek)

    2 years, 9 months ago

    I did it, I put access key, but it shows me:
    No free website slots left, please upgrade your package.

    Probably there is a conflict with second page, the same key…?
    I have Basic+ plan fo 3 websites. This plugin is installed on 2 websites.

    • This reply was modified 2 years, 9 months ago by milanecek.
    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    2 years, 9 months ago

    This question is about the CleanTalk service. For further actions please contact us via our private Ticket System: https://cleantalk.org/my/support/open

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support amagsumov

    (@amagsumov)

    2 years, 9 months ago

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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