Error Message when trying to restore backup

  • kstavert

    (@kstavert)


    10 years, 7 months ago

    the last two restorations I’ve
    tried to perform have returned
    with an error message:

    The plugin encountered an error while extracting the zip file using WP’s zip file extractor,the following error message was returned:
    Error Message : Incompatible Archive.

    Temporary files created in /home/ronwongc/public_html/wp-content/wpclone-temp will be deleted.

    I’ve posted a message (Sept 10) asking for
    assistance and it’s not been answered

    so, as far as I can tell, the plugin is
    broken

    I’m REALLY SAD… I LOVE(d) this plugin

    https://wordpress.org/plugins/wp-clone-by-wp-academy/

Viewing 1 replies (of 1 total)
  • Anonymous User 14271078

    (@anonymized-14271078)

    10 years, 7 months ago

    Hey,

    I am with Heart Internet and having the same problem. Who is your website host?
    This plugin used to work with Heart but now does not. It backs up but does not restore – same error msg as you.

    I am speaking with Heart now about it. We have tried resetting permissions, and using it on various clean/new installs of WP but still the error persists.

    I will keep investigating today and hopefully will have an answer later.

Viewing 1 replies (of 1 total)

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  • 2 participants
  • Last reply from: Anonymous User 14271078
  • Last activity: 10 years, 7 months ago
  • Status: not resolved