Error Message usermessage7a

  • Resolved toekneeh

    (@toekneeh)


    10 years, 1 month ago

    I am using the latest 14.12 version, and I have been seeing the following error randomly for the last while (going back before 14.12). When the user clicks on next on the first page of my form, they get a blank box on the next screen. There is nothing else on the screen. If they refresh, the second page of the form shows up. I looked at the HTML, and there is nothing “hidden” that isn’t showing up. The URL appends the following: #usermessage7a. There is a DIV with that ID, but the contents are empty. No idea why this is happening. I have tried everything to resolve. Any idea what this might be coming up?

    https://wordpress.org/plugins/cforms2/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bgermann

    (@bgermann)

    10 years ago

    Are you using multi page forms or is the expected page on “next” the “success page”?

    Thread Starter toekneeh

    (@toekneeh)

    10 years ago

    Sorry, it is a multi page form. It is the second multi page form on the site. Also if you hit refresh, the second page shows up, but it doesn’t until you hit refresh. I tried switching themes but it didn’t make a difference.

    Plugin Author bgermann

    (@bgermann)

    10 years ago

    the div is actually where the success message would be rendered. It would be very convenient to have a demo URL.

    Thread Starter toekneeh

    (@toekneeh)

    10 years ago

    http://www.pacificanimalsociety.org/cat-adoption-application/

    Sorry, should have sent that initially.
    Thanks

    Plugin Author bgermann

    (@bgermann)

    10 years ago

    I cannot see the effect and guess you have corrected the form’s settings. I guess you unset the option “hide form after successful submission”.

Viewing 5 replies - 1 through 5 (of 5 total)

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