Support » Plugin: EWZ-Rating » Error Message

  • Hi Josie — when our judge logs in to the judging page for our current competition, this error message pops up:[JR003] Permissions invalid, may have expired. Try reloading the page. I have not encountered this before. Can you help me out? Thanks!

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  • Plugin Author Josie Stauffer


    If this really appears when the judge first logs in and loads the page, there is something wrong, and you should perhaps check your error logs.

    But if the judge loaded the page and then came back to it a few hours later, it is exactly what I would expect. WordPress creates a special code called a “nonce” that is included in a protected page. If you try to submit data from that page after too long an interval, this message is generated.

    It’s a security feature, to make sure the data is coming from the right page.

    Not a problem — just reload the page, and so long as you are still logged-in, the nonce gets refreshed and you can go on working.

    The help text on the judging page does try to emphasize this, but not everyone reads it!

    Thanks again for your prompt assistance!

    Hi — having a problem with this again and it is persistent. My error log shows “EWZ: ewz_get_judge_count_callback, verify_nonce failed.” The judge can be logged out for a couple of hours and log back in and get this message. Any suggestions? Thanks!

    Plugin Author Josie Stauffer


    verify_nonce failed means the judge’s access to the page expired. It’s a wordpress security feature.

    Make sure the judge saves before leaving the computer.

    They should be able to reload the page, and see everything as it was after their last save.

    Thanks for the quick response!

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