error message

  • rawan2021

    (@rawan2021)


    3 days, 1 hour ago

    <span style=”background-color: rgb(251, 251, 251); font-family: Inter, sans-serif; white-space: normal;”>Hi,</span>

    <span style=”background-color: rgb(251, 251, 251); font-family: Inter, sans-serif; white-space: normal;”> I have this alert message “LiteSpeed Cache: QUIC.cloud service nodes cannot reach your WP REST endpoints. Please check your WordPress or firewall setup. Check your QUIC.cloud dashboard for more details.”</span>

    Please advise <span style=”background-color: rgb(251, 251, 251); font-family: Inter, sans-serif; white-space: normal;”>how to fix it?</span>

    Report number HIFMHBPT was sent although i had this message :

    “NOTICE:

    To generate a passwordless link for LiteSpeed Support Team access, you must install DoLogin Security.” however, i did not install the plugin Dolofin security.

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter rawan2021

    (@rawan2021)

    3 days ago

    oh i copied and pasted the error message from my site, can you guys read the above? not sure why is it coded.

    Thread Starter rawan2021

    (@rawan2021)

    2 days, 17 hours ago

    can someone tell me if the above message is readable for you ?

    Plugin Support litetim

    (@litetim)

    2 days, 15 hours ago

    @rawan2021
    I am able to read the message

    ONE THING that is important: we do not ask for password or access. Please read forum guidelines before writting anything about password or access.

    I see your site was connected to QC before.
    Looking over the report(thank you) I see that Server IP is empty, please make sure you have the server direct IP added(IP V4). Clear cache
    Disable Object cache too, BUT is should not create errors, but in worst case, please test this.
    Also follow this guide: https://wordpress.org/support/topic/troubleshooting-guide-wpapi-echo-data-failure/

    • This reply was modified 2 days, 15 hours ago by litetim.
    Thread Starter rawan2021

    (@rawan2021)

    2 days, 6 hours ago

    thank you .

    can you please explain in steps how and where to add the IP V4 ?

    regards

    Plugin Support litetim

    (@litetim)

    1 day, 16 hours ago

    @rawan2021 you get the server IP from hosting, where it was registered and bought from

    Thread Starter rawan2021

    (@rawan2021)

    23 hours, 29 minutes ago

    Hi

    I updated the IP address in lightspeed settings which now matches the QC IP address details for my site, yet, the error message is still present.

    Can you assist in solving this please?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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