Error log

Resolved supportvdes
(@supportvdes)

4 years, 9 months ago

FYI this came up on our error log:

[26-Jul-2021 15:07:20 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/hidden/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 110
[26-Jul-2021 15:07:20 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/hidden/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 114
[26-Jul-2021 15:07:20 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/hidden/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 122

Viewing 3 replies - 1 through 3 (of 3 total)

(@dcka)

Sorry for the delayed response here, @supportvdes! We completely missed your reply.

Are you still having issues with this? If yes and you’re still able to access your site’s back end, please share a copy of your site’s System Status Report with us too. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

Thread Starter

supportvdes

(@supportvdes)

4 years, 9 months ago

Yes still having issues. I had to disable the plugin as of yesterday.

[05-Aug-2021 15:07:55 UTC] PHP Warning:  array_key_exists() expects parameter 2 to be array, null given in /home/[hidden]/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 110
[05-Aug-2021 15:07:55 UTC] PHP Warning:  array_key_exists() expects parameter 2 to be array, null given in /home/[hidden]/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 114
[05-Aug-2021 15:07:55 UTC] PHP Warning:  array_key_exists() expects parameter 2 to be array, null given in /home/[hidden]/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Feed/FeedConfigurationDetection.php on line 122


### WordPress Environment ###

WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.4
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.22
PHP Post Max Size: 1 GB
PHP Time Limit: 3000
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.34-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Total Database Size: 319.10MB
Database Data Size: 248.16MB
Database Index Size: 70.94MB
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### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 2811
br_notice: 1
custom_css: 1
customize_changeset: 56
cwginstocknotifier: 325
everest_form: 2
fmemailverification: 1
form-maker: 1
forminator_forms: 1
gift_card: 5
giftcard: 3
mc4wp-form: 1
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notificationx: 1
oembed_cache: 100
page: 30
pos-station: 2
product: 1260
revision: 407
shop_coupon: 56
shop_order: 4229
shop_order_refund: 526
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sl-insta-feed: 1
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user_registration: 1
vtmin-rule: 1
wc_afrsm: 23
wc_afrsm_zone: 2
wof_lite_wheel: 1
wpforms: 2
wppopups: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (60) ###

Admin Menu Editor Pro: by Janis Elsts – 2.15
Advanced Cron Manager: by BracketSpace – 2.4.1
Advanced Flat Rate Shipping For WooCommerce (Premium): by theDotstore – 3.9.5
Age Gate: by Phil Baker – 2.16.4
ARI Adminer: by ARI Soft – 1.1.12
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.3.1
Cart Weight for WooCommerce: by theDotstore – 1.0.7
CB Change Mail Sender: by Md Abul Bashar – 1.2.2
CheckoutWC: by Objectiv – 5.3.4
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 5.2.6
Cost of Goods for WooCommerce Pro: by WPFactory – 2.4.4
Enable Media Replace: by ShortPixel – 3.5.0
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Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.0
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Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
LoginPress - Customizing the WordPress Login: by WPBrigade – 1.5.5
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Protect WP-Admin: by WP Experts Team – 3.4
Qty Increment Buttons for WooCommerce: by taisho – 2.7.5
Slider Revolution: by ThemePunch – 6.4.2
ShortPixel Image Optimizer: by ShortPixel – 4.22.3
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Spotlight - Social Media Feeds: by RebelCode – 0.9.2
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Temporary Login Without Password: by StoreApps – 1.6.14
ThemeSky: by ThemeSky Team – 1.2.8
Tidio Chat: by Tidio Ltd. – 4.3.0
Two Factor: by Plugin Contributors – 0.7.0
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User Switching: by John Blackbourn & contributors – 1.5.7
WooCommerce No Shipping Message: by dangoodman – 2.0.11
CTX Feed: by WebAppick – 4.4.18
WooCommerce Backorder Manager: by jeffrey-wp – 2.3
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
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WP Crontrol: by John Blackbourn & contributors – 1.10.0
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Widgets for Google Reviews: by Trustindex.io  – 6.8
YITH WooCommerce Gift Cards: by YITH – 2.0.17
YITH WooCommerce Wishlist: by YITH – 3.0.25

### Inactive Plugins (5) ###

Admin Columns: by AdminColumns.com – 4.3.2
Advanced Custom Fields: by Delicious Brains – 5.9.9
Facebook for WooCommerce: by Facebook – 2.6.1
WooSquare (Premium): by Wpexpertsio – 3.7.6
Wordfence Security: by Wordfence – 7.5.4

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: composite (composite)
external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)
wgm_gift_card (wgm_gift_card)
woosb (woosb)
woosg (woosg)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #51 - /shop
Basket: #52 - /cart
Checkout: #53 - /checkout
My account: #54 - /my-account
Terms and conditions: #8352 - /terms-conditions

### Theme ###

Name: BoxShop Child
Version: 1.0.0
Author URL: http://theme-sky.com/
Child Theme: ✔
Parent Theme Name: BoxShop
Parent Theme Version: 1.5.3
Parent Theme Author URL: http://theme-sky.com/
WooCommerce Support: ✔

### Templates ###

Overrides: boxshop/woocommerce/archive-product.php
boxshop/woocommerce/cart/cart.php
boxshop/woocommerce/content-product-cat.php
boxshop/woocommerce/content-product.php
boxshop/woocommerce/content-widget-product.php
boxshop/woocommerce/global/quantity-input.php
boxshop/woocommerce/loop/add-to-cart.php
boxshop/woocommerce/loop/loop-end.php
boxshop/woocommerce/loop/loop-start.php
boxshop/woocommerce/loop/orderby.php
boxshop/woocommerce/myaccount/my-address.php
boxshop/woocommerce/single-product/add-to-cart/variable.php
boxshop/woocommerce/single-product/product-image.php
boxshop/woocommerce/single-product/product-thumbnails.php
boxshop/woocommerce/single-product/rating.php
boxshop/woocommerce/single-product/tabs/tabs.php
boxshop/woocommerce/single-product.php

### Action Scheduler ###

Canceled: 5
Oldest: 2021-07-09 21:29:40 +0000
Newest: 2021-07-26 17:08:59 +0000

Complete: 12,670
Oldest: 2021-08-04 12:25:37 +0000
Newest: 2021-08-06 11:32:01 +0000

Failed: 3
Oldest: 2020-12-16 21:51:31 +0000
Newest: 2020-12-16 21:51:31 +0000

Pending: 5
Oldest: 2021-08-06 11:56:12 +0000
Newest: 2021-08-07 05:28:13 +0000

### Status report information ###

Generated at: 2021-08-06 11:37:55 +00:00

Sol J. a11n

(@solstudioim)

4 years, 9 months ago

Hi @supportvdes

Thanks for sharing the system status report.

Please complete the following and see if the issue is resolved:

1) Delete the plugin Facebook for WooCommerce
2) Enable WP Cron as I see from your status report it is disabled?
3) Clear Facebook for WooCommerce data from your database with the below steps:

Remove FB for WooCommerce from Database

What we want to do next is to completely remove the Facebook for WooCommerce data stored in your WordPress database.

– First of all, please backup your database [Important]

– Deactivate Facebook for WooCommerce

– Please navigate to your phpMyAdmin page, you might want to ask your host if you’re not sure, and then navigate to the SQL section and paste the code below into the white box, lastly please click Go:

Link to image: https://d.pr/3iYHSw

Click for the code to paste.

Sidenote: Sometimes some WordPress database has a unique table prefix, the most common prefix is wp, so the table will start like wp_options, but if your database has a different prefix, please ensure to adjust accordingly the above code.

Once, the above data removal is completed, please reactivate Facebook for WooCommerce and then go back to Marketing > Facebook, and click Get Started.

I hope that helps!

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