Error: Invalid date format, adjust it!

  • enea2883

    (@enea2883)


    1 month, 3 weeks ago

    Hi guys,

    suddenly, I noted that a few ore-order products on my website are not in pre-order but the clients can add to cart rather than pre-order…

    then I noted on the backend this notice Error: Invalid date format, adjust it!

    However, I click on the date on the calendar when I enable the pre-order on woocommerce single product backend.

    It is very urgent

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    1 month, 2 weeks ago

    Hi @enea2883,

    I hope you are doing well.

    We are here to help you identify the exact cause of this date format error.

    To rule out a script conflict in your environment, please complete the following checks:

    1. Clean Environment Test: On a staging or test site, activate only WooCommerce, the pre-orders plugin, and the native Storefront theme. Try saving the product date again to check if the error persists.
    2. System Report: Send us your WooCommerce Status Report (go to WooCommerce > Status > Get system report) along with your recent error logs so we can verify which third-party extensions are active.

    We look forward to your reply with these details so we can proceed with the diagnosis.

    Best regards, peace!

    Plugin Support mathdaniel

    (@mathdaniel)

    2 days, 8 hours ago

    Hi @enea2883,

    I hope you are doing well.

    Thank you for bringing your case to our attention. Our development team operates through organized sprints and is currently analyzing the date picker’s integration within specific site localization environments to ensure absolute system coherence.

    As a provisional recommendation to keep your pre-orders active immediately, you can input the date manually using the standard YYYY-MM-DD format (for example, 2026-07-20) directly into the field, without the need to use the calendar selector.

    This guarantees absolute validation compliance and allows the product data to save seamlessly.

    If you are comfortable, we invite you to share the date format currently active under WordPress Settings > General to complement our technical review.

    Best regards,
    peace!

Viewing 2 replies - 1 through 2 (of 2 total)

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