Error Installing License

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  • Plugin Support wfmark

    (@wfmark)

    8 months, 1 week ago

    Hi @incl8, Thank you for reaching out.

    Can you confirm that you are not installing the keys more than 24 hours after generation?

    If not, then please try deactivating and reactivating Wordfence on the Plugins area of your site as this solves the issue for some customers.

    You could also check whether you can install the license when Wordfence is the only active plugin on your site. There could be a Javascript conflict with another plugin potentially stopping the code executing the verification check.

    In some cases, disabling caching plugins resolves the issue.

    Let me know how it goes.

    Thanks,

    Mark.

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