Error in move subscribers to another list

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  • Plugin Author Bruna a11n

    (@bruberries)

    4 years, 10 months ago

    Hi @pixsolution,

    I try to move my subscribers to another list but it only show me that option “Newsletter mailing list” as I show in this capture https://ibb.co/Rvq3tbn don’t show me the others lists, why?

    Please note that the WordPress Users and the WooCommerce Customers lists won’t be listed as an option to move your subscribers to.

    If you have other lists (apart from the WordPress Users and the WooCommerce Customers lists), please make sure they haven’t been moved to the Trash by going to the MailPoet > Lists page.

    If they’re active, it could be a theme or plugin conflict. In this case, could you disable all your plugins but MailPoet 3 and see if it works? 

    If it does work, enable all your other plugins one after the other until MailPoet breaks again. You’ll be able to tell us which plugin is at fault.

    You can refer to this article: How to Test for Theme and Plugins Conflict

    Thanks!

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