• Resolved kardosradovan

    (@kardosradovan)


    Hello, I use this plugin on multiple sites in both free and paid versions and the plugin is really good, but right now I came to problem where I wanted to create xml feed for heureka.sk on eshop with more than 70 000 products. I created everything as on other sites but tag for product is not “SHOPITEM” but “product” and product feed is not imported in heureka. I do not understand what is the problem here as I controlled all settings with other sites. Can problem be in high number of products?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thanks for reaching us,

    Thank you for letting us know about this issue. Based on our understanding, it seems that instead of SHOPITEM feed is generated with the product as individual product wrappers. We have identified the problem and are currently working on resolving it in our next version. Hopefully, you’ll find the issue resolved within our next version. We appreciate your patience and understanding while we work to fix this issue.

    However, as you’re using our Pro version, you’re requested to contact us here for the quickest resolution.

    Thread Starter kardosradovan

    (@kardosradovan)

    Thank you for your response. I would wait for a new version of plugin.

    Thread Starter kardosradovan

    (@kardosradovan)

    Hello, I tried to update plugin to newest version 6.3.5. but the problem is still the same.

    Thread Starter kardosradovan

    (@kardosradovan)

    Thank you. The problem was resolved in current plugin verison .

Viewing 4 replies - 1 through 4 (of 4 total)

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