Error in exporting bulk invoice pdf

  • Resolved copenhagen

    (@copenhagen)


    4 years, 4 months ago

    Hi,

    I have a problem bulk exporting more than 5 orders on woocommerce; if i check like for example 10 orders then click export PDF the error screenshot occur.

    Can I have your help to advise the resolution please?

    My woocommerce , wordpress and the plugin itself are on the latest version.

    Example of error msg – it’s in alien language which i don’t understand and lasted more than 100 pages:

    �PNG IHDR� �Md�= pHYs���+ IDATx����mK�4FDεϭ6�����FH�1T#ތ�rW��e�?F�FB�x��1O����[��53"�cD�k�s-���*U���\s��̈�1″���[w���̠OUD�Jc�9��<� @vb���Q5�,��y�����ndV��Č�<��9�J7�1@H����af�B�+3�$���PU,���V�y l?h=��q��A}������W��窪~�2s���eFz �c�PYHM&@w��ӫߋ��4����~>����#��VYfFCff��@C�H�_�}W�sG�����4�s���B-ʾ������c��Ȉ�ϡ׮c�ڃ�o�’fU̗��������z;]�Y�2�><#%s��St��6�ͯ�����z7u_�4j�+�_�^�/j���u��U(\��o�9c�oD��} �0�ܿj��^{Au�޺��=�Wy�}���}i}�s�ͭ�=EkqC��7�}�wJ��矔�s�u�{~J����ke[�i�޽�}-Z�o��&��b�Ӳ�ɟ�}"��*�C�?d�C�_�����+�ϛY� d��h掖�����?�o4�[�[����ʛ�_F/�9 �1���\$@V�\3��Q��0ͤE��_�K|�����9� ��"���qT��YY�̆?��Z�v �.)��3+�㍆s�-�4J��f"#����*Z+H��tc�c*�z�PY0?PE��y�UU�QsHb��y�/ #s�\�\@��>.�nj(��tVE�ֶPQ������� �e��3�ntc!2� FH��.7�rf��f�YY�����̨,�ɛȪ��.>G%f�=�,��{UH��@��"���.��B��Ti�9�L闊�����sΘ��D���f~>�cm��$*�\�p33�ϩ�޷8GEf$}���p/��ϧ�EK?����U�<�v$+�*A�y��k���3��x��[����hpm���.��I3#Ȓ|UJ��D�/�����4o݂�!_�)�+4CUEF̈���g"��y��j��<��c�~��@�qL� �}DL?sN)C��۹O��1�b�7�ϧ����$�f(�b>#j������ �x��r�TDD�n>P���+#i$i�+�YSZ��C^�����f��X����6�������|�ۊ �s�Q�XfZʕk5$����� ������I#1�$�2_���ٳ�G�D&��U%����S�4#�V;E��2�y��8�2g���@ȐF�XU�]J��1��i6�С�>A��i~��i�����&(Q�>�s���گ��F����i��_E�F3��f@ss��|F!3 ��Ar�G����'I�P�U�9�ӽo>���ֿ��Q(������]�5B}�P��$o�l����񨘤i+�d�� �&�>���?��㛟��|~�0�”@0��|>[ �� 4�N��o��!��Ȭ���Ѣ�i�~�S穙K��ZS�����qx�O ��i�fUi�� ~����͟� U�չv<�@��~��X�,1�[����V���5�VI��kD�@�qK�EN�9�2��4�2���$H�?�ڔ@�3*s��m�V �^��eMnR�t)��pQ�Be�V��z�H�����~��TM��~�h�bU47[���r,I��z �����U�Q�݉�$ݽ��lh���ˤ�uqoq��d�o+���]��B�hf�)�����������L�f”k��rZ̬�6�a�����/_�)#��E��W= �u47�=�_�v�����~�M�|l,’����y����o�����������!`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    4 years, 4 months ago

    I’m sorry to hear that you’re having trouble creating the invoice in bulk. The most common cause for issues in the bulk document is insufficient memory, although you would then normally see a error telling you this when you try to create the PDF.

    Could you go to WooCommerce > Status > Logs and then check for error logs ‘fatal-error-xxxx’ and ‘wpo-wcpdf-xxxx’ with todays date? More detailed instructions can be found in our documentation: Where to find error logs

    Let us know what you find!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    4 years, 3 months ago

    Hi @copenhagen,

    Since we haven’t heard back from you in the last two weeks, we’re assuming you solved this issue, so I’ll go ahead and mark this ticket as Resolved.

    Feel free to open a new topic if you have more questions!

Viewing 2 replies - 1 through 2 (of 2 total)

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