Error in batch optimization.

  • Resolved nosu

    (@nosu)


    2 years, 8 months ago

    Thank you for the great plugin.
    I have an error and would like to discuss it with you.

    The following error occurred on the batch optimization screen
    HTTP Error 401 (0.509s): {“code”: “webpc_rest_token_invalid”, “message”: “Sorry, you do not have permission to do that.”, “data”:{“status”:401}}

    I tried to batch optimize in this state, but got “An error occurred while connecting to the REST API. Please try again.” The message “An error occurred while connecting to the REST API.

    WordPress 6.2.2 and Converter for Media 5.9.4 are installed.
    What should I do to make it work without errors?
    Please advise.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    2 years, 8 months ago

    Hi @nosu,

    Thank you for your message.

    Can you use Dev Tools in your browser? Please follow these steps (best to do it in Chrome browser):

    1. Launch DevTools
    2. Go to the Network tab
    3. Select the Fetch/XHR filter
    4. Go to the plugin settings page or refresh it
    5. Take a Dev Tools screenshot and send it to me

    Best,
    Mateusz

    Thread Starter nosu

    (@nosu)

    2 years, 8 months ago

    Thank you for your message as well.

    https://www.dropbox.com/t/mOuhsYPLSCU8XEul
    Is the above correct?
    Please check.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    2 years, 8 months ago

    Thank you @nosu!

    You have 9 requests listed there. Could you please click on request number 3 (images-stats in red) and take screenshots of what will show up in the request details? Please do the same with row number 4 (images-stats in white).

    Thread Starter nosu

    (@nosu)

    2 years, 8 months ago

    Thank you for the prompt confirmation as well.

    We will send you the screenshot again.
    https://www.dropbox.com/t/AwR2kyFFXL2yk3ZM

    Due to reloading, I am not sure which image-stats you are referring to. So we are sending you 6 screenshots of all the image-stats.

    Please take a moment to check them again.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    2 years, 8 months ago

    Thank you @nosu,

    REST API redirects are set on your server. This should not be the case, therefore the plugin cannot connect to the endpoint in the REST API. Do you know anything more about it?

    Thread Starter nosu

    (@nosu)

    2 years, 8 months ago

    Something inexplicable happened.
    I think that an error occurred like a screenshot until an hour ago, but when I checked the plug-in setting screen now, the error was resolved and the conversion to webp was done.
    Not sure why the error disappeared, but now it works fine.

    Thank you very much.

    bansies

    (@bansies)

    2 years, 7 months ago

    Hello,
    I face the same error,

    1. code: “webpc_rest_token_invalid”
    2. data: {status: 401}
    3. message: “Sorry, you do not have permission to do that.”
      Please provide any solution
    • This reply was modified 2 years, 7 months ago by bansies.
Viewing 7 replies - 1 through 7 (of 7 total)

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