Error Getting Remote Image when using default product import

Resolved leejie8008
(@leejie8008)

7 years, 12 months ago

Getting above error when trying to import an external URL as image for woocommerce product, through the built-in product import function using CSV.

Image URL is
https://uk.louisvuitton.com/images/is/image/lv/1/PP_VP_AS/louis-vuitton-capucines-mini-capucines-handbags–M53128_PM2_Front view.jpg

Tried this as well, but it is not working
https://uk.louisvuitton.com/images/is/image/lv/1/PP_VP_AS/louis-vuitton-capucines-mini-capucines-handbags–M53128_PM2_Front%20view.jpg

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Ryan Ray
(@ryanr14)

7 years, 12 months ago

Hi @leejie8008,

This IS the image you were trying to import, correct? If so, could you share the CSV file with us?

Link to image: http://cld.wthms.co/0CmLwi

Any file hosting service (Dropbox, Google Drive, etc…) will work fine for sharing that, even your WordPress media library could work.

Thread Starter leejie8008
(@leejie8008)

7 years, 12 months ago

Hi this is the link to a sample CSV file.

https://drive.google.com/open?id=1CRPd2vLSCx_5eUMgHEZrwnNkcnmlHsMI

I am trying to get directly from the original website, works well previously when trying on different website.

Thanks!

jessepearson
(@jessepearson)

Automattic Happiness Engineer

7 years, 12 months ago

@leejie8008 It may be that the host/site itself is blocking the request. I saved the same image, uploaded it to my own server, then performed the import with the external link and it worked as expected.

Thread Starter leejie8008
(@leejie8008)

7 years, 12 months ago

So there is no way to directly get the image from remote host?

Kenin
(@kbassart)

Automattic Happiness Engineer

7 years, 12 months ago

If the host is blocking the request, no it wouldn’t be possible to do so.

Thread Starter leejie8008
(@leejie8008)

7 years, 12 months ago

Ok, thanks for all the replies.

Plugin Support Ryan Ray
(@ryanr14)

7 years, 12 months ago

Hi there,

Of course, happy to help figure it out. It may take some manual work, like Jesse did, if the server is blocking any download requests, but at least there is still hope!