Error: Failed to submit vote

  • Resolved dhanjap

    (@dhanjap)


    1 week, 4 days ago

    I have created a YOP Poll to ask users to vote after viewing specific content on the page. However, intermittently the following error will appear ‘Failed to submit vote’. The error is more prominent on mobile devices whereas it is fine in a desktop browser e.g google or edge. Can someone explain why the error might appear?

    • This topic was modified 1 week, 4 days ago by dhanjap.
    • This topic was modified 1 week, 4 days ago by dhanjap.
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  • Plugin Support darrellyop

    (@darrellyop)

    1 week, 3 days ago

    Hello

    Thank you for reaching out.

    Would it be possible to send a link to the page that has the poll so we can run some tests?

    If you prefer not to post the link here, you can contact us directly on https://yop-poll.com/contact-us/

    Looking forward to hearing from you so we may assist.

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