Plugin Support
Iarina
(@iarinadasdi)
Hello @subwoofer21 ,
Thank you for reaching out to us!
To help us investigate this issue, I have a few questions:
- Do you have any dedicated redirect plugins active (or redirects set in a SEO plugin or security plugin)? If so, could you please temporarily deactivate them to see if the issue persists when enabling the “Use subdirectory for default language” setting?
- Are you using any server-level caching or a caching plugin? If so, could you please clear your cache or temporarily deactivate your caching plugins to see if the issue persists?
- Does the redirect loop happen on every page, or only specific ones (like the homepage)?
If it would help to show us what you’re seeing, you can upload screenshots using https://snipboard.io/ and share the link here.
Let me know how it goes.
Cant open any page when Use subdirectory for default language is on. disables site seo, litecache and All-In-One Security (AIOS) still nothing works, is there a way i can send you credentials?
Plugin Support
Iarina
(@iarinadasdi)
Hello,
Thank you for testing that and for confirming it still happens even with those plugins deactivated.
Due to the situation you are facing, my suggestion is to open a ticket on our website: https://translatepress.com/support/open-ticket/ — so we can investigate the issue in detail. That will also allow you to securely share details like site access if needed, which isn’t something we’re able to request or handle on here.
Please also point out that you have already contacted us on the WordPress forum and add a link to the conversation in the ticket you will create.
