• Resolved lidiaalvarado

    (@lidiaalvarado)


    Cuando entro como alumno en “mi cuenta” y pincho en “pedidos”, me sale una página con los detalles de mi pedido y un botón que dice HACER OTRO PEDIDO. Al pinchar en el me lleva a otra página donde dice: “el carrito se ha llenado con artículos de tus pedidos anteriores” y me aparecen los mismos productos que ya he comprado, ¿Es normal esto o es un error y en este caso cómo se soluciona? Gracias

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  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @lidiaalvarado,

    I’ll translate the message to be able to reply here, but feel free to write back in your language.

    >When I enter “my account” as a student and click on “orders”, I get a page with the details of my order and a button that says MAKE ANOTHER ORDER. When I click on it, it takes me to another page where it says: “the cart has been filled with items from your previous orders” and I see the same products that I have already bought. Is this normal or is it an error and in this case how do I solution to? Thanks

    The button to make another order is likely being added by one of your plugins since the core WooCommerce plugin doesn’t come with it. Howecver, from your description, it seems that the button is working as it would be expected.

    If you’d like to find out which plugin is adding this functionality, try following the same steps of a conflict test. In your case, the goal will not be to find a conflict but rather to catch the plugin adding the reorder button + functionality.
    Here are the steps to follow: https://docs.woocommerce.com/document/how-to-test-for-conflicts/#section-4

    Hope this helps, let us know how it goes.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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