Support » Fixing WordPress » ERROR: Empty CAPTCHA

  • I’ve received notices from readers that when they try to post a comment on our blog that this is the error message they receive.

    I am using the Coraline theme, version 1.4.1 and recently updated to WP 3.6. I haven’t had any comments since the last updates.

    I’m not sure how to fix this and would appreciate any help.

    Thanks ~

Viewing 4 replies - 1 through 4 (of 4 total)
  • Are you using any plugins that provide a CAPTCHA services? There are a lot of different anti-spam plugins that use CAPTCHAs to try to detect spammers.

    As best as I can tell from the code for the Coraline theme there are no captcha functions being loaded.

    If you cannot easily identify the plugin causing the issue, I would recommend disabling all of the plugins on your site, see if the issue still occurs. If it does not, re-enable your plugins one at a time until you cannot post a comment. When that happens, you’ll know which plugin is at fault and you can either disable it permanently, ensure that it is up-to-date and does not require an API key or something similar, or you can post to the support forum for that specific plugin to get help with resolving the issue.

    Thank you. I did as you suggested and it seems to be the SI Captcha and maybe the JetPack combo. I disabled the SI Captcha and it seems to be working properly. The test will be when another comment is attempted.

    Thanks, again.

    Tks Lisa. I copied your suggestion and it now works. However, the comment form does not contain any form for the user to fill out their names, email, website etc. Any help? Tks.

    I resolved it. Now I am having a comment form without captcha.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘ERROR: Empty CAPTCHA’ is closed to new replies.