Support » Plugin: Frontend Reset Password » Error: Empty CAPTCHA

  • Resolved amarena

    (@ancuta1978yahoocom)


    Hello,
    I have installed this plugin and try to configure it, but after I add the email address and press Reset Password, it shows on a page “Error: Empty CAPTCHA”.

    How can I solve this?

    Thank you in advance,
    Anca

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Richard Webster

    (@rwebster85)

    Hi mate that’s another plugin conflicting with this one. I don’t use any kind of CAPTCHA on my form.

    Thread Starter amarena

    (@ancuta1978yahoocom)

    yes, it’s true; I disable it, but right now it’s been said that “That key is no longer valid. Please reset your password again.” even if I clicked the link within 10 seconds.
    Please advise!

    Thank you very much,
    Anca

    Plugin Author Richard Webster

    (@rwebster85)

    Have you reset your password again and clicked the new link emailed to you?

    Thread Starter amarena

    (@ancuta1978yahoocom)

    yes, I did it several times and I received the same message “That key is no longer valid. Please reset your password again.”

    Plugin Author Richard Webster

    (@rwebster85)

    I think you might be using a different plugin now. I just registered and tried to reset my password and it’s showing a different form to mine that doesn’t work properly.

Viewing 5 replies - 1 through 5 (of 5 total)
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